Privacy Policy
Last Updated: 2 August 2026
1. Introduction
Ace Strategies (ABN 55 305 718 177) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address
- Professional Information: Job title, organisation, industry sector
- Communication Records: Correspondence via email, contact forms, or phone
- Website Usage Data: IP address, browser type, pages visited, time spent (via cookies and analytics)
3. How We Collect Information
We collect information directly from you when you:
- Submit an enquiry through our website contact form
- Subscribe to our newsletter or insights updates
- Engage our services or request a proposal
- Attend an event or webinar hosted by Ace Strategies
- Interact with us on social media platforms
4. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide requested information
- Deliver our services and manage client relationships
- Send newsletters, insights, and updates (with your consent)
- Improve our website and service offerings
- Comply with legal and regulatory obligations
5. Disclosure of Information
We do not sell, rent, or trade your personal information. We may disclose information:
- To service providers who assist our business operations (e.g., email platform, website hosting)
- When required by law or to protect our legal rights
- With your express consent
6. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Cookies and Analytics
Our website uses cookies to enhance user experience and analyse site traffic.
Google Analytics 4 and Google Tag Manager. We use Google Analytics 4, deployed through Google Tag Manager, to understand how visitors find and use our website. These tools set cookies that record pages viewed, approximate location (derived from a truncated IP address), device and browser type, and the source that referred you to us — for example a search engine, a link on another website, or an advertising campaign. This information is collected in aggregate and is not used to identify you personally. It is processed by Google LLC, which may store it on servers outside Australia. Google's own handling of this data is governed by the Google Privacy Policy.
Enquiry attribution. When you visit our site we store a first-party cookie recording how you first arrived — the referring website's name and any campaign parameters in the link you followed. If you later submit an enquiry, that information is attached to it so we understand which of our activities are useful. The cookie holds no name, email address or other identifying detail, and expires after 90 days.
Your choices. You can control or block cookies through your browser preferences, and Google offers a browser opt-out add-on that prevents Google Analytics collecting data about your visits to any website. Disabling cookies may affect some website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.
9. Access and Correction
You have the right to access and correct personal information we hold about you. To request access or correction, please contact us using the details below.
10. Marketing Communications
You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
11. Contact Us
For privacy-related enquiries or complaints, please contact:
Privacy Officer
Ace Strategies
PO Box 104 Walkerville
SA 5081 Australia
Email: info@acestrategies.au
Phone: 0408 207 256
12. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date noted.